Frequently asked questions

Your quote request is a call-back, not an instant online price. You share a few details, a licensed agent reviews your situation, and we call you back with options built around your real life. Nothing is bound until you say so.

We are a Shelter Insurance® agency. We place auto, home, life, farm, and business coverage, and we lead with the Milberger experience — honest guidance and coverage built around your needs.

Our office is in Omaha, Nebraska, and we serve the surrounding metro — Bellevue, Papillion, La Vista, Elkhorn, Gretna, and Council Bluffs — plus seven more states where we're licensed.

Yes. Bundling home and auto together often unlocks savings and simplifies your coverage. We'll review your situation and show you whether bundling makes sense for you.

Nebraska law requires every driver to carry liability insurance, but the state-minimum limits rarely cover the full cost of a serious accident. We'll help you choose limits and deductibles that actually protect you.

Yes — both term and whole life. We start by understanding your family's real obligations, then help you choose the right amount and type of coverage without pressure.

Reach out and we'll walk you through how the claim process begins and what to expect. Even when the carrier's claims team handles the claim directly, we stay present to guide and support you.

No. Quotes and policy reviews are free. We'd rather help you understand your coverage — even if that means telling you you're already in a good spot — than push a sale.